Please review the cancellation information carefully. We are very strict with our cancellation policy and will ALWAYS charge, no matter the circumstances. Travel insurance is highly recommended for our guests protection in the event of cancellation. Last minute cancellations affect us greatly. We often must turn away other guests who would like to book reservations due to your confirmed dates. Walk in traffic is minimal due to our unique location so there is less opportunity to re-rent your reserved accommodation.This is why the following policies are necessary.
If you need to cancel your reservations at The Ocean Dream Beach Resort, the cancellation request must be sent via e-mail. You will receive a written confirmation of the cancellation. If you do not receive a written confirmation of cancellation within 24 hrs we may not have received your request. At the earliest opportunity contact us by telephone for further instructions.
Any change in accommodation type or dates is considered a cancellation. Cancellation charges are applied to each/every cottage confirmed during booking.
Cancellations, changes or modifications to bookings will be subject to penalties as shown below.
The payment is fully refundable less a $100 handling fee more than 90 days prior to arrival.
Cancelled 90-61 days before arrival date 25% of total cost
Cancelled 60-46 days before arrival date 50% of total cost
Cancelled 45 days or less before arrival date 100% of total cost
There are no refunds for late arrivals or early departures.
Refunds may take up to 6 weeks to process.
All refunds will be charged a $25.00 processing fee.
Package must be booked before June 30th, 2019 for travel by October 31st, 2019. Black out dates may apply.
The "Buy One Get One Free" offer from NASSAU promotion applies to scheduled Domestic inter-island flights on the following participating airlines:
Bahamasair, Abaco Air, Flamingo Air, Lee Air, Pineapple Air,Southern Air, Sky Bahamas, and Western Air.
• Maximum one free ticket per room, includes government taxes and fees and other passenger fees. All passengers must be booked on the same itinerary for the same flight and can not include stopovers. Free airfare applies to new bookings only and air must be booked in conjunction with a 4-night minimum stay for a single room and 1 free ticket with a minimum of double occupancy at participating hotels only. Offer applies to airfares on scheduled service throughout The Bahamas only. Any airline change fees or rate increases after ticketing on either ticket is the responsibility of the passengers. This offer is subject to availability and may be changed or canceled at any time. Other restrictions and limitations may apply. Blackout, weekend, holiday peak season surcharges may apply. Rates and promotions are accurate at time of posting and are subject to changes, exceptions, cancellation charges and restrictions. New bookings only please. Blackout dates may apply
CANCELLATION POLICY FOR PROMOTIONS:
Cancelled reservations are subject to 100% cancellation penalty for this promotion. However trips can be postponed within the given travel period, subject to change fees.